Terms & Conditions
Welcome to The Rabbit's website. By accessing or using our website, services, or making a reservation, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, please refrain from using our website or services.
General Information
The Rabbit is located in Ashburton, New Zealand, and offers dining services both online and offline. These Terms & Conditions apply to all users of our website and those making bookings or engaging with our services.
Reservations
Group Bookings: For parties over 20 people, reservations must be made via email or phone at least 7 days in advance.
Cancellations: We kindly ask you to notify us of any cancellations at least 1 day prior to your booking.
Late Arrivals: We may hold reservations for up to 10 minutes, after which your table may be released to other guests.
Pricing and Payments
All prices listed on our website are in New Zealand Dollars (NZD) and inclusive of applicable taxes.
Prices may change without notice, but confirmed bookings will not be affected.
Payments for online orders or reservations may be processed via credit/debit cards or other accepted payment methods.
We reserve the right to cancel any order or reservation in cases of pricing errors, suspected fraud, or other reasonable grounds.
Menu Items
While we strive to keep our menu items accurate and updated, availability may change due to supply or other factors. If a dish is unavailable, we will notify you and offer an alternative where possible.
Special dietary requests can be accommodated when mentioned in advance. Please notify us of any allergies or restrictions when booking.
Gift Cards
The Rabbit gift cards are valid for 12 months from the date of purchase and can be redeemed in-store only.
Gift cards cannot be exchanged for cash or refunded once purchased.
Lost or stolen gift cards cannot be replaced.
Intellectual Property
All content on this website, including text, images, logos, and design elements, are the intellectual property of The Rabbit unless otherwise stated. You may not reproduce, distribute, or use any content without our express written permission.
Website Use
Accuracy: While we endeavor to keep our website content accurate and up-to-date, we cannot guarantee its completeness or accuracy at all times.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
User Conduct: You agree to use this website lawfully and not to engage in any behavior that may harm the site, its users, or the company. Any misuse may result in suspension or legal action.
Limitation of Liability
The Rabbit will not be held liable for any indirect, incidental, or consequential damages that result from using our website or services. This includes, but is not limited to, loss of data, profits, or interruptions to service.
Force Majeure
The Rabbit is not liable for any delay or failure to provide services due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or interruptions in supply chains.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, store, and protect your personal information.
Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email Address: hello@therabbit.co.nz
Phone Number: 03 932 7847
Physical Address: 110 Victoria Street Ashburton 7700